FREQUENTLY ASKED QUESTIONS

Occasionally colors in the room will vary slightly depending how light is reflecting onto them. Looking around the room you may notice some areas are darker/lighter or different shades because of how the light hits it.

Our photographers take up to five exposures to gather a full range of colors, rather than just one exposure, to help photograph accurate colors and lighting. This way we do not need extra lighting equipment to set up and take down – which would make a 30 minute shoot take up to 3 hours and would change the cost from $120 to $600. But even with lighting equipment, it’s not always 100% accurate as there is mixed lighting (lighting from the sun and incandescent lights).

Also, something to keep in mind is that a potential buyer may only be looking at the photo for a few seconds.  And trying to get a general feel of the property and not necessarily analyzing every photo as a homeowner might.

But thankfully, we have a team of capable photo editors so we can certainly adjust any images if they are inaccurate. So if any color is way off we will definitely do all we can to correct! We’re happy to do our best to adjust the photos to be their accurate colors if they appear wrong!

Before sending you the finished flyer, our editing team will need some information about the listing. They will need the number of bedrooms, bathrooms, sqft, acres, and a short description (plus your branding which they will search on Google too). Once we have received that information, you will be emailed the finished flyer for your approval.

Having us print your flyer? Once the design is approved we will ask to what location you would like the flyers shipped to. And once we confirm that address we will go ahead and begin printing! Any flyer designs confirmed before 4:00pm can be shipped overnight and delivered next business day.

More information on our flyers here: Flyers.

The Walkthrough Video .mp4 download link for your listing can be accessed through our client portal.

You are also now able to access a usable link for adding the video to the MLS system! Simply copy the URL when you click “Tour (MLS)” and paste that into the MLS and embedded video should show.

Zillow no longer allows us to load your walkthrough video to the listing.  It will populate from the MLS data.  So make sure the video is loaded into your MLS via link or mp4 file.  It should then syndicate to Zillow and other real estate search sites.

Our photographers are required to wear masks, gloves, and instructed not to touch or move anything in the home. And our photographers will not be available to take photos if they are experiencing any signs of illness.

You can view these guidelines on our always up-to-date COVID-19 blog post here!

Real Estate Exposures offers multiple virtual tour options, allowing buyers to view your listing online. See which virtual tour is right for your listing on our Virtual Tours page!